First Do No Harm – How to Choose a Vet

“The physician must … have two special objects in view with regard to disease, namely, to do good or to do no harm” - Hippocratic Corpus

Boots and Bee Photography - By Brittany Graham

Boots and Bee Photography – By Brittany Graham

Clients frequently ask me for advice with regard to their dog’s health, and I will answer them honestly (the biggest of which is that yes, your dog is overweight.  Now do something about it.) However, I have a very limited knowledge base of most things having to do with a dog’s physical health.  It’s not my area, and there are plenty of well-qualified individuals who can answer questions beyond “How do I clip my dog’s nails?”.  That’s where your vet comes in.

Choosing a Vet

Choosing a doctor or vet can be a very difficult thing.  It’s almost as dramatic an undertaking as choosing a pediatrician.  You are placing the health and welfare of your dog/child in the hands of someone else, essentially asking them to Pilot your dog’s/child’s health.  It can be scary handing over control.  So take your time when choosing your dog’s doctor.

Sometimes it can take ten tries before your get the perfect doctor.

Sometimes it can take ten tries before you get the perfect doctor.

Use your resources and referrals.  Do you like your dog’s groomer?  Ask who they recommend for a vet.  Did you adopt your dog?  Ask the shelter who they like to use. Don’t forget to ask your friends, or even post on Facebook to get some recommendations.  You may notice a trend of vets whose names frequently pop up, either good or bad.  Choose wisely.

Just kidding...you can change

Just kidding…you can always change vets if you need to

So you’ve got a recommendation, and you’ve made your first appointment.  Think of it as a first date.

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Things to look for:

  • Clean offices.  No, I don’t expect the floors to be spic and span, but if there is anything other than dog/cat hair on the floor (is that dried blood?!) step away from the reception desk.  Keep stepping.  Right out the door.
  • Friendly staff.  If reception makes you feel like a jerk for just checking in for your appointment, then how do you think you’re going to feel when you call them later asking a “dumb” question about your dog’s symptoms?  Yes, they may be very, very busy, and you may have to wait to have your question answered, but you should never be made to feel stupid for caring about your dog’s health.  Expect respect, for both you and your dog.
The staff here is a joke

The staff here is a joke

  • Easy set-up.  For those of you with dog-reactive dogs, you know what I mean.  It can be difficult working with your dog’s reactivity while out on a walk and another dog is across the street.  It can be very difficult in a crowded waiting room.  If the waiting room is over-crowded, approach the staff and ask if there is another option (waiting outside, or even better, a small room where you can wait).
  • Good communication.  Ask your vet a question, you should get an answer.  Note I did not state you should get the answer you are looking for. However, you should not feel shamed or stupid for asking questions.  You and your vet are a team both working together to keep your pet happy and healthy.  So if you don’t understand a procedure, or a medication, or symptoms, ask your vet.  They should give you an answer in terms you can understand.
  • Good “dog-side” manner.  Yes, your dog is scared, and perhaps you are, too.  Your dog might not like the vet at first.  Allow for some time to get a good relationship between your dog and your vet.  Watch your vet: do they seem comfortable working with your dog?  Do they take safety precautions when necessary (such as a muzzle or another person to assist)?  Those are good signs.
  • And sometimes “I don’t know” is an acceptable answer.    If your vet knows everything, know that they don’t.  It’s okay for them to say they aren’t sure, or don’t feel qualified to make a diagnosis.  Remember, first do no harm!  Knowing your limits (even as a vet) is a good thing.

And makes for wonderful BBC mock-umentaries.

Finally, be aware that any vet can be subjected to biased reviews, undeserved slander, and malicious attacks.   The very nature of their practice unfortunately includes taking animals to the Rainbow Bridge.  Understand the difference between a poor practice and poor circumstances.

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Damnit Jim, he’s a doctor, not a time traveller!

Choosing a vet is a very personal thing. You are asking someone else to care for the health and well-being of a very important part of your life:  your pets.  It’s okay to take a pass on a vet just because you got a “strange vibe”.  Listen to your gut, don’t be afraid to speak up if you have questions, and trust your instincts.  Your pet will thank you with a long, happy, healthy life.

Keep calm and pilot on

Kerry Stack
Darwin Dogs
Dog Training in Cleveland, Ohio

 

Two Steps to Working with your Dog, or Why You Need More RuPaul

“The ego urges you to accomplish, while the soul merely asks you to enjoy the process.”

— Doreen Virtue
Boots and Bee Photography - By Brittany Graham
Photography – By Brittany Graham

I got pulled over by the police yesterday.  I was going X amount of mph in a x mph zone.  I never speed, either!  First time in 20 years (maybe more) that I’ve gotten a ticket. So what happened?

I didn’t follow my mandatory three steps for everything in the whole wide world.

 No, that wasn’t me; not my style.  However, I did ask the officer if I got bonus points for not ugly crying.

Step 1 – Control Yourself

I had a lot to do yesterday before my evening training session.  And to be honest, business has been booming.  It’s been difficult to keep up with everything sometimes.  I tried to squeeze in working on a blog post, straightening up my office, walking my dogs and returning phone calls all within the 2 hours between sessions.

I was like a cyclone of energy.  Meaning I was pretty keyed up by the time I had to leave.  I also meant that I didn’t keep track of time very well.

Now, if you know me, I’m am punctual.  To a fault. Typically I arrive 10 minutes early to each session (to everything, really), and kill time on a side street until it’s actually your appointment time.  So running late is not something that is normal for me.  But I hadn’t controlled myself, and had whipped myself up into a frenzy. So from the beginning, I was destined to fail.

Every now and then I fall apart.

Every now and then I fall apart.

Step 2 – Control the Situation

I never add energy or stimuli to a situation until I have control of the current situation.  So what happened?  When I suddenly realized that I was going to be 10 minutes late, rather than controlling the situation by calling my client and letter her know, I was going to make up the time.  Problem was, she was pretty far, actually outside my normal travel area.  So there we go; doomed to fail.  Which I did.

 

How does this apply to your dog?  Well, let’s start at the beginning.  Your dog does something you don’t like, say…barking, jumping, dragging you on a leash, etc.  For this instance, we’ll say the doorbell just rang.  That’s your dog’s cue.

Step 1 – Control Yourself

Fido goes nuts!  Barking, howling, jumping at the door.  It’s time for action.  But before you do anything, as yourself: are you angry?  Frantic? Yelling?  Then it’s not going to work.   Take a deep breath, organize yourself, and make sure you’ve got it together.  Remember, you can handle this.  Keep calm, and pull yourself together.

Don’t forget to watch your body language, too!  Put on your Piloting uniform.  Stand up as straight as you can.  I always tell my clients, pretend you rubbed Viagra all over your body.

Stand tall. Hand either beside you or behind your back.  Don’t feel the need to get down to your dog’s level; aim your belly button either at them or directly over them. I call this stance your Piloting  uniform. It’s the uniform you wear whenever you’re about to answer your dog’s questions, such as, “Can I bark at the door?” or “Can I jump all over our guest?”.  And do you know who wears this uniform best?

Drag queens.  Yes, you read that right.

Perfect body language, as usual, from RuPaul.  She  looks confident.  In control of herself.  She doesn’t look aggressive, but she looks as if she could handle just about any opposition without breaking a sweat. Is that what she (or any drag queen) looks like all the time?  Not necessarily, but it’s part of the job, so they put on their uniform. Their armor.  And they wear it proudly.

Step 2 – Control the Situation

Okay, you’ve released your inner drag queen.  You have your armor on, or your Piloting uniform, as I like to call it.  Now it’s time to control the situation.  Your dog is most likely misbehaving at the door already.  That’s fine.  You’re about to control that by claiming the door.  Simply walk up to the door, get between your dog and the door (stomach facing your dog still, RuPaul style) and back him off the door.  Pretend you’re a snowplow and gently, but firmly, use your legs to plow him back from the door like snow.

Now you’ve got a few feet to operate.  As soon as Fido is backed off the door, I want you to start backing up towards the door while pointing at him like your finger is a squirt gun and you’re going to shoot him between the eyes.  Nail him to that spot with your eyes and your finger as you move towards the door.

If he starts to move towards you, simply start over.  Snow plow him back, and then RuPaul him by pointing at him and nailing him to his spot with your finger and eyeballs.  Each time you are doing this, you are giving him a negative.  His question is, “Do you need help at the door?”.  This is how you give a dog a negative.  It may take a few times, but as you do it, you’re getting more and more money from his Piloting Piggy Bank into yours, and whoever has the most money wins.  Only once you have enough money in your Piloting Piggy Bank will you be able to s-l-o-w-l-y open the door (keeping your back to your door and your front towards your dog as much as possible).

Continue to control the situation.  If you lose control (your dog comes running up again), simply stop and reboot.  Close the door again even if you need to.  Your guest would rather wait outside a few more moments rather than be mauled and jumped on when they come in.

Once you let your guest in, you’re going to make a sandwich.  Your dog is bread, you’re guest is bread, and you’re the cheese.  Bread doesn’t touch bread.  You will be the cheese between them, answering your dog’s questions about your guest, even as they come through your house and sit down. Continue answering your dog’s questions using the same body language.

Congratulations, you’ve just answered your door without all the drama.  And the best part is, each time it gets easier and easier!

RuPaul would be proud.

Remember, these two steps are integral for any time you are Piloting your dog.  Dogs don’t require training in these circumstances, they require answers.  Think of dog training as tricks. Or something one dog wouldn’t teach another to do.  We train dogs to sit (teaching them English), to come on command (English again).  We may train them to go outside to go to the bathroom, or even to walk on a leash.  Those are commands we give them.  Piloting is when you are answering a dog’s questions: Can I jump on you?  Can I steal food from the counter?  Can I bark?

Usually I’m very good at Piloting myself, but like every other human, I’m not perfect.  Sometimes I flub things.  Hence my ticket.  But here’s the interesting thing:  I know that speeding is not acceptable.  However, I hadn’t controlled myself nor the situation. In other words, I didn’t Pilot myself.  A cop actually had to do that.  Piloting is simply giving negatives and positives.  My question was, “Can I speed?”.  It was preempted by my lack of controlling myself and the situation.  Cops answer: no.

Funny thing is, after the ticket, I actually felt better.  Rebooted, if you will.  While I was waiting for my ticket, I texted my client and informed her of the delay.  She was very understanding. I was only 15 minutes late. Not the end of the world, but now I was rebooted.  Calmer, even. I realized that I was going about everything wrong.  My unwillingness to control myself and my situation had cost me both time and money.  That’s a negative.

So I took a deep breath, pulled away with a fresh ticket in my hand, and calmly drove to my next session, singing along with Robert Plant and enjoying the ride rather than focusing on the destination.  Once arriving, I rebooted again, taking a deep breath, focusing on how lucky I am to have such a wonderful career that I work with dogs all day!  And then proceeded to have a wonderful session with amazing people and three incredible dogs.

Thank you RuPaul.

Keep calm and pilot on

Kerry Stack & Special Guest: RuPaul
Darwin Dogs
Dog Training in Cleveland, Ohio